Request for Repairs and Leaks

Mainline Leaks

Step Applicant / Client Service Provider / Activities Duration of Activity Person in Charge Fee / Requirements Forms
1 Report the mainline leak Record and encode the location/ information of leak 5 minutes Customer Service Assistant C or D None None
2 Conduct Inspection 30 minutes Maintenance Team None None
3 Issue Materials 10 minutes Storekeeper None None
4 Repair 2 days Maintenance Team None None

Service Line Leaks

Step Applicant / Client Service Provider / Activities Duration of Activity Person in Charge Fee / Requirements Forms
1 Report the service line leak Record and encode the location/ information of leak 5 minutes Customer Service Assistant C or D None None
2 Conduct Inspection 30 minutes Maintenance Team None None
3 Issue Materials 10 minutes Storekeeper None None
4 Repair 2 days Maintenance Team None None