|Availability of Service:||Monday - Friday (8:00 AM to 5:00 PM) No Noon Break|
|Who may avail of the service:||
1.) All Concessionaires from our service area.
2.) All Concessionaires with service connection under BLWD.
|What are the requirements:||
1.) Original Official Receipt / Collectors Receipt and Full Payment of Water Bill
2.) Reconnection Fee of Php 100.00
|Step||Applicant / Client||Service Provider / Activities||Duration of Activity||Person in Charge||Fee / Requirements||Forms|
|1||Request for reconnection at the Public Assistance and Complaints Desk (PACD)||verify for outstanding balances.||5 minutes||Utilities / Customer Service Assistant C or D||None||None|
|2||Pay outstanding balance and reconnection fee||Accept payment and issue Official Receipt (OR)||5 minutes||Utilities / Customer Service Assistant C or D||Php 100.00 + outstanding balance (if any)||None|
|3||Present Official Receipt (OR) to Public Assistance and Compaints Desk (PACD)||
a.) Prepare Maintenance Orde for reconnection
b.) Stamp date of reconnection
|5 minutes||Water/Sewerage Maintenance Man C||None||None|
|4||Wait for the schedule date for reconnection||Schedule reconnection||3 minutes||Water/Sewerage Maintenance Man C||None||None|