New Service Connection

Availability of Service: Monday - Friday (8:00 AM to 5:00 PM) No Noon Break
Who may avail of the service: All Concessionaires within the service area of Balanga Water District. Balanga Bataan
What are the requirements: Barangay Permit (if road crossing / road excavation, others) if necessary Water Bill of nearest neighbor with active connections, Sketch of Location / Community Tax Certificate / Identification Card
Duration: 2 hours and 26 minutes (excluding installation of new connection)
Step Applicant / Client Service Provider / Activities Duration of Activity Person in Charge Fee / Requirements Forms
1 Submit Filled-up Application Form and complete requirements Check all information of the applicant including the sketch going to the residence / location 3 minutes Utilities / Customer Service Assistant C or D None Application Form
2 Pay the application fee Accept payment and issue Official Receipt 5 minutes Utilities / Customer Service Assistant C or D Application Fee Php 50.00 None
Forward the application form to the Maintenance Department and schedule the conduct of inspection. 3 minutes Water/Sewerage Maintenance Man C None None
Inspection, preparation of bill of materials and computation of cost. A day after the application (2 hours and 3 minute) Water/Sewerage Maintenance Man C None None
3 Pay bill of materials and other charges Accept payment and issue Official Receipt 5 minutes Utilities / Customer Service Assistant C or D Service Fee Php 400.00
Meter Maintenance Fee Php 100.00
Tapping Fee Php 550.00 + materials
None
4 Sign Contract a.) Explain terms and conditions of the contract
b.) Prepare Maintenance Order for metering
7 minutes Utilities / Customer Service Assistant C or D None None