Disconnection of Meter

Availability of Service: Monday - Friday (8:00 AM to 5:00 PM) No Noon Break
Saturday 8:00 AM - 12:00 NN
Who may avail of the service: Active / Regular Concessionaires
What are the requirements: Water Bill
Duration: 20 minutes
Step Applicant / Client Service Provider / Activities Duration of Activity Person in Charge Fee / Requirements Forms
1 Present Water Bill Receipt Check the water bill outstanding balance 5 minutes Customer Service Assistant C None Disconnection Order
2 Pay the Water Bill (outstanding balance)

Accept Payment and Issue Official Receipt(OR)

Prepare Maintenance Order

10 minutes Customer Service Assistant C or D None None
3 Wait for the schedule Schedule the disconnection 5 minutes Maintenance Team None Disconnection Order